http://www.businesswritingblog.com/business_writing/2008/09/the-beauty-of-e.html

Lynn Gaertner-Johnston’s article, “In Praise of Email” highlight an example showing the biggest reason I like to conduct business by email.

“…we overuse email….we should pick up the phone more often….

But sometimes email can be better than a phone call.

…when busy, we can forget a crucial step such as typing or recording an appointment.

…next time I schedule a meeting efficiently by phone I will send a confirming Outlook meeting invitation–by email.”